Currently, this cannot be adjusted directly in your customer account – but our customer service team will gladly update it for you quickly and securely!
Here is what we need from you to make the change:
• Old & new email address
• Registered address (if you are writing from a different email address)
• Date of birth (if you are writing from a different email address)
Simply copy this template for your request:
Subject: Change of my email address
Hello Flaconi Team,
Please update the email address for my customer account as follows:
• Old email address: [Your current email address]
• New email address: [Your new email address]
If you are writing to us from a different email address than the one registered to your account, please also include these details for verification:
• Registered address: [Street, No., Postcode, City]
• Date of birth: [DD/MM/YYYY]
Hello Flaconi Team,
Please update the email address for my customer account as follows:
• Old email address: [Your current email address]
• New email address: [Your new email address]
If you are writing to us from a different email address than the one registered to your account, please also include these details for verification:
• Registered address: [Street, No., Postcode, City]
• Date of birth: [DD/MM/YYYY]
How to reach us:
The fastest way is to send the email directly from the email address currently registered to your customer account to service@flaconi.ie.
If you no longer have access to this inbox, please include your address and date of birth for the security check. We will update your details promptly!
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