If you transferred the invoice amount within the last 2 days, you can safely ignore the payment reminder.
If the payment was made longer ago, an incorrect payment reference may have been used for the transfer. Please check the reference on your bank transfer receipt.
If the payment reference does not match your Klarna invoice number, the payment cannot be matched and will be automatically refunded to you within 5 working days.
Please complete the transfer again using the correct invoice details.
If you have any questions regarding your payment, please contact Klarna directly:
The quickest way to get help is via Klarna Customer Service.