When you choose to pay by invoice (Pay Later), the settlement is processed via Klarna. Here you will find all the important information regarding your invoice and payment.
Where do I get my payment details?
The invoice containing all payment details is not included in the parcel. You will receive it separately via email directly from Klarna – sent alongside the dispatch of your goods.
In addition, flaconi will send you an invoice showing VAT via email. However, this is for your records only and is not a request for payment.
Where do I transfer the invoice amount?
Please always make payments for invoice orders directly to Klarna. Any payments mistakenly made to flaconi will be refunded to you within 14 days.
💡 Manage invoices online:
You can log in at any time with your registered email address on Klarna to view your invoices, due dates, and payment information.
You can log in at any time with your registered email address on Klarna to view your invoices, due dates, and payment information.
Do you have questions about your order or billing? Our customer service is happy to help via the contact form!