Nicole Appel
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Activity overview
Latest activity by Nicole Appel-
Nicole Appel created an article,
Contact & Support
How can we help you? Fastest Response ✨ AI Quick Help in the search bar Have you tried using our smart search bar at the very top? Simply type your question into the search field above. Our AI a...
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Nicole Appel created an article,
How do I delete my customer account?
We are sorry that you have decided to delete your flaconi customer account. Delete account via customer service Please contact our customer service in this regard. The best way to do this is to u...
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Nicole Appel created an article,
Can my orders be combined?
If multiple orders are placed in quick succession, we try to combine them into a single package where possible to save resources and shipping routes. 💡 Good to know: Since our logistics work very...
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Nicole Appel created an article,
I would like to change my e-mail address. How do I do this?
Currently, this cannot be adjusted directly in your customer account – but our customer service team will gladly update it for you quickly and securely! Here is what we need from you to...
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Nicole Appel created an article,
What information does my customer account give me?
In your customer account, you always have a complete overview of all placed orders and their status. You can also set a default billing and delivery address, manage your wish list, and sign up for...
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Nicole Appel created an article,
I have forgotten my password, what now?
No problem, it happens to everyone! Simply enter your e-mail address to request a new password: Reset password now → We will send you a link by e-mail immediately. For security reasons, this li...
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Nicole Appel created an article,
How can I register with flaconi?
Whether you are visiting us for the first time or already have a customer account – here you will find all the steps for registration and login at a glance. Are you a new customer? If you are a n...
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Nicole Appel created an article,
Can I have my order delivered to a parcelshop?
Yes, this is possible! You can easily have your order delivered to a parcel store near you. How it works:To ship to a parcel store, please select “ParcelShop” as your delivery address during checko...
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Nicole Appel created an article,
How will my order delivered?
Currently, we ship our parcels exclusively with XXX. If you are not at home, you can conveniently redirect your parcel yourself via our tracking link to a parcel shop or post office near you. A ...
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Nicole Appel created an article,
Can I have my product gift-wrapped?
Planning a lovely surprise? As we currently do not offer gift wrapping for orders, we deliver your items in our classic shipping box. This way, you can add your very own personal touch to the prese...