We do our best to process your return as quickly as possible. Please note, however, that the processing time for returns and refunds can take up to 4 weeks from the moment the parcel is dispatched.
Important: Please be sure to keep your proof of postage until the refund process is complete.
Payment with Klarna: If you choose to pay with Klarna, you can report your return directly in your Klarna account. This will automatically pause your payment due date until we have processed your returned parcel.
If you have not received confirmation from us after 4 weeks, please contact us. Please have your tracking number ready: